Leading logistics services provider DHL Express on Friday said it will increase prices by an average of 9.9 per cent for Indian customers from 2015 to counter impact of inflation and rupee depreciation besides taking into account industry specific costs and investments. In India, the average price increase will be 9.9 per cent and the new prices will be effective from January 1, 2015,\"DHL Express said in a statement. \"DHL Express is committed to delivering great value for customers, and our annual price increase is one of the number of factors that allows us to ensure service excellence and a competitive offering over the long-term,\" said Ken Allen, CEO, DHL Express.
\"We have a world-class express delivery network, in which we invest around euro 500 million each year. Our major investments in 2014, including new facilities in Japan, the Middle East and North Africa, upgraded facilities across the UK and additional flights in all regions, have further strengthened this network,\" Allen said, More importantly, the company continued to invest significantly in its employees and these measures are focused on helping customers connect with their international partners, grow and prosper, he added.
\"DHL\'s annual rate increase is driven by the continuous investments made in the country to support growth and improve quality despite the impact of inflation on input costs. We are also faced with the added pressure of the depreciating rupee but are committed to continuously improve our service quality to our customers,\' said RS Subramanian, SVP & MD, India, DHL Express. DHL Express adjusts its prices annually, taking into account inflation and other rising costs in each of the more than 220 countries and territories that it serves. Price adjustments vary from country to country, depending on local conditions.